Privacy Policy
We are providing this privacy policy to help you understand the types of information we gather at scottspro.com (the "Scotts Pro Website") and how it is used and shared. This policy applies only to information collected online at the Scotts Pro Website.
Information Collected
* General Browsing Information: Any time you visit the Scotts Pro Website, we gather certain non-personally identifiable information regarding the means you use to access the Scotts Pro Website. This non-personally identifiable information includes the type and version of your browser, your service provider, your IP address, and any search engine you may have used to locate the Scotts Pro Website. We use this information to help diagnose problems with our server, administer the Scotts Pro Website, and compile broad statistical data. In addition, Scotts Miracle-Gro gathers certain navigational information about where you go on the Scotts Pro Website to better serve our visitors.
* Personal Information Voluntarily Provided: We gather personal information you provide to us (such as your name, address, e-mail address, telephone number, credit card number) when you request information or purchase products. When personally identifiable information is requested on the Scotts Pro Website, some requests are marked as "Required"; this personally identifiable information is necessary to allow you to participate in the feature or service you've requested.
How Your Information Is Used
We use the information collected at the Scotts Pro Website for the following purposes:
- To understand your needs and preferences, to develop, market, sell or provide products and services, and possibly to conduct research and evaluations.
- To complete your request for services or respond to your use of features on the Scotts Pro Website.
- To tailor your experience on the Scotts Pro Website to your interests and geographic region.
- To respond to your inquiries about our products and services.
- To manage and develop Scotts Miracle-Gro's business and operations, administer accounts, collect and process payments.
- To detect and protect Scotts Miracle-Gro and other third parties against error, negligence, fraud, theft and other illegal activities and to audit compliance with policies.
- As permitted by, and to comply with, any legal or regulatory requirements.
Disclosure of Personal Information
We collect and maintain the personal information of our consumers for the use by Scotts Miracle-Gro. We may also share it with companies affiliated with Scotts Miracle-Gro, including Miracle-Gro, Miracle-Gro Nursery Select, Ortho, RoundUp, Osmocote, Whitney Farms, Scotts Lawn Service and Smith & Hawken. If you use the "contact us" on the Scotts Pro Website, you will be providing this information through scotts.com and to Scotts Miracle-Gro, where your questions and concerns will be answered. We do not sell or rent your personally identifiable information to third parties, and do not share or trade your personally identifiable information with third parties other than to our affiliates and to service providers as described below.
* Service Providers: Information collected on the Scotts Pro Website will be disclosed to other companies and individuals that perform certain functions on our behalf, such as monitoring website activity. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.
* Business Transfers: In the event that Scotts Miracle-Gro sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of Scotts Miracle-Gro or a Scotts Miracle-Gro affiliated company or brand are acquired, consumer information may be transferred as part of the acquisition.
* Compliance with Law/Safety: Scotts Miracle-Gro may disclose specific personal information based on a good-faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of the Scotts Pro Website, the Website itself, or the public.
Managing e-mail Communications
If you are also interested in product offerings and other information about Scotts Miracle-Gro, we provide a link to scotts.com so that you may sign up for e-mail from them. Since you will sign up for e-mail at scotts.com, the privacy policy on that website advises of its privacy practices and how you may manage e-mail communications once you sign up.
Children
To ensure compliance with federal law, we do not knowingly collect or maintain information provided by children under the age of 13 at the Scotts Pro Website.
Use of Cookies
A browser feature known as a "cookie" may be used on the Scotts Pro Website. Cookies are small files placed on your hard drive that assist in providing you with a customized browsing experience.
Cookies are used to help track your clicks and pass information as you use the Scotts Pro Website. This allows us to help provide you with information targeted to your interests, based upon your prior browsing on Scotts Pro Website, to remember you when you return and provide checkout services. The "help" section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. As the Scotts Pro Website has been designed to take advantage of the use of cookies, should you configure your browser to decline their use, certain features of the Scotts Pro Website may not function correctly. We, or our service providers, may also use a technology stored in e-mails to help us confirm your receipt of, and response to, our e-mails and to provide you a more personalized experience.
Accessing Scotts Pro Website from Outside of the United States
The service provided on Scotts Pro Website is only available to residents of the United States. However, if you choose to visit the Scotts Pro Website from a location outside of the United States, your connection will be through and to servers located in the United States. Any information you provide during your visit will be processed and maintained on our Web server and/or other internal systems located within the United States.
External Links
The Scotts Pro Website contains a link to the scotts.com website, which has its own separate privacy policy. If you choose to go to scotts.com, we recommend that you review the privacy policy there as well.
Updates to Privacy Policy
This privacy policy may be revised over time as new features are added to the Scotts Pro Website. Should there be a material change to our information collection or use practices, the change will be applied only to information collected on a going forward basis and the "Effective Date" of the policy will be updated.
Security Statement
Scotts Miracle-Gro limits the number of employees that have access to the databases that contain personal information of our customers, and our employees are advised of the importance of confidentiality. While we implement these security measures, you should be aware that 100% security is not always possible. We designed scottspro.com to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology. SSL is encryption technology that provides security while information is being transmitted over the Internet.
Contacting the Website
If you have questions concerning this privacy policy, you may contact us at:
E-mail: webservices@scotts.com
The Scotts Miracle-Gro Company
14111 Scottslawn Road
Marysville, Ohio 43041
Effective Date: April 1, 2009
